FAQs

Do you ship internationally?

Not yet! But we are working on it and hope to be able to do so soon. Currently, we only ship to the United Kingdom.

What are your delivery and processing times?

We will endeavour to dispatch your order within 1-2 business days. Orders are then shipped via Royal Mail 2nd Class.

Do you accept refunds?

If your product has been damaged during transit, then yes, we will issue a refund of the item cost (minus shipping). Buyers are responsible for return postage costs. Returns must be made within 7 days of receipt.

How does the gift wrap arrive?

Folded, like a newspaper. This is how we receive it from the printers. The folds smooth out as you wrap.

What about wholesale?

Absolutely! Fill in our contact form and drop us an email. Or reach out to us on social media. We're @scrunchecowrap.

Still got questions? Check out our contact page. We'd love to hear from you.